Create discount coupons and run campaigns

A coupon is a code guests enter at checkout to get a percentage or RM discount. Campaigns come in four types: push notification, banner, automatic stay promotion, and a coupon campaign that creates its coupon code at the same time. Both are kept separate for your own organisation.

Create a coupon

1. Open Coupons and promotions and press New coupon.
2. Fill in the code, for example WELCOME10. It is converted to capital letters automatically.
3. Choose Percent off or Fixed RM off and fill in its value.
4. Fill in the usage limit, leave it empty for no limit, and an expiry date if any.
5. Use the row menu to Disable or Enable it again, or delete it outright.

Run a campaign

1. Open Campaigns and choose the tab for the type you want.
2. Push: fill in the title and message, choose the audience, save, then press Send it now and confirm.
3. Banner: fill in the image and link, and choose the placement: the listing page, the property page, or both.
4. Auto promo: set the minimum nights and stay type, and limit it to returning customers if needed.
5. Coupon: fill in the code and discount, and the coupon appears straight away in your coupon list.

What it does not do

Coupons and campaigns cannot be edited after they are created. You can only turn them on, turn them off or delete them, then create new ones. Push notifications cannot be scheduled and cannot be withdrawn once sent. The highest percentage discount wins when several promotions overlap, and fixed RM amount promotions are not shown as a percentage.