Stop taking double bookings
Double bookings almost always come from calendars that are not in sync, not from typing mistakes. Close the gap by connecting every channel through two-way iCal: pull in the channel's calendar, and paste UrusPro's outgoing feed into that channel. Dates booked on either side will close on both sides within 15 minutes.
What it costs if left alone
- Last-minute cancellations, and penalties from the channel whose booking you cancelled.
- Full refunds, sometimes with the cost of replacement accommodation.
- A falling rating, which takes months to recover.
The steps
Copy the iCal link from each channel
Airbnb, Booking.com and most other channels give one iCal link per listing. This is a one-off manual job, per unit per channel.
Add that link to the unit in UrusPro
Each unit can take several incoming feeds. UrusPro pulls them every 15 minutes, not only when you open the page.
Paste UrusPro's outgoing feed into the channel
Each unit has one outgoing feed with a secret token. Without this step, sync is one-way only and your direct bookings do not close dates on Airbnb.
Check feed status
The calendar page shows when each feed last succeeded. The operations agent raises a finding when a feed has been failing for a while.
Features involved
Frequently asked questions
- How fast do calendars sync?
- Imports run every 15 minutes. That is a limit of iCal, not our choice: channels publish a calendar file and the receiver pulls it on a schedule. For dates very close in, a manual block is safer than waiting for one sync round.
- Does iCal carry guest names and prices?
- No. iCal carries dates and status only. Guest names and prices stay on each channel, so channel bookings will show as blocks on your calendar.
- What if my channel has no iCal link?
- It cannot be synced automatically. The options are manual blocks, or to stop listing that unit on that channel. We would rather say so plainly than let you find out through a double booking.
Try UrusPro
First listing free. Early bird RM 10 a month per homestay listing, RM 3 per room let monthly. No commission on bookings.